Privacy Policy

Last updated: 30.09.2024

1. Introduction
Welcome to the privacy policy of FixMeBot! We respect your privacy and are committed to protecting your personal data.
This policy will inform you about how we look after your personal data when you visit our website or use our bot and tell you about your privacy rights and how the law protects you.

2. Data We Collect
We may collect, use, and store personal data about you which we have grouped together as follows:
  • Identity Data: Includes first name and last name received from Google, first name, last name, and chat ID from Telegram.
  • Contact Data: Includes email address received from Google, email address and customer ID from Stripe.
  • Usage Data: Includes information about how you use our Website, Browser Extension, and Telegram Chatbot.

3. How We Use Your Data
We leverage your information to offer, develop, safeguard, enhance, and advertise our products.
  • Personalization: Your first name, last name, and email address enable us to personalize FixMeBot's mailing list.
  • Communication: We use your Telegram chat ID to deliver our bot's services and engage with you within the Telegram platform.
  • Payment Processing: Stripe is employed to process payments securely for premium services.
  • Authentication: We offer Google Authorization for account registration and login via our Browser Extension, enabling quick and secure access.

4. Data Security
We employ industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.
Sensitive payment information is directly handled by Stripe and is subject to their stringent security practices.

5. Voice Messages and OpenAI:
FixMeBot uses OpenAI API services for voice message transcription. Your voice messages are temporarily processed by OpenAI to provide text-based corrections, paraphrasing, translations, and other edits.

6. Third-Party Services:
FixMeBot integrates third-party services, including:
  • OpenAI: for voice transcription. You can review their privacy policy here to understand how they handle your data.
  • Telegram: you can find their privacy policy here.
  • Stripe: for payment processing. You can find their privacy policy here.
  • Google: for user authentication in the browser extension. Google Authorization allows us to collect your name, email address, and profile picture for authentication and personalized user experience. Please review Google's privacy policy here.

7. Your Legal Rights
  • Request a personal payment report. If you have any questions regarding your payments, you can submit a request for your payment data by sending us an email at contact@fixmebot.com. Please, include the email address you used with Stripe to allow us to retrieve your payment history.
  • Delete your data. You can submit a request to delete your personal information from our services by sending us an email at contact@fixmebot.com

8. Payment
We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy here.

9. Updates to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The revised policy will be effective upon posting on this page, with the "Last updated" indicating the date of the last update.

10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at contact@fixmebot.com

By using FixMeBot's website, browser extension, and services, you acknowledge that you have read, understood, and consented to this Privacy Policy. We are dedicated to safeguarding your privacy and will continue to take measures to protect your personal information.